Privacy Policy

1. Introduction

BAGUVIX TECHNOLOGIES PRIVATE LIMITED ("TreatyPay", "we", "us", or "our") operates the TreatyPay payment processing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or utilize our payment processing services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our payment processing services
• Contact us for support
• Subscribe to our newsletters or marketing communications
• Participate in surveys or promotions

2.2 Types of Personal Information

• Identity Information: Name, date of birth, government-issued identification numbers
• Contact Information: Email address, phone number, postal address
• Financial Information: Bank account details, payment card information, transaction history
• Business Information: Business name, registration details, tax identification numbers
• Technical Information: IP address, browser type, device information, usage data

2.3 Automatic Data Collection

We automatically collect certain information when you use our services:

• Log data and usage information
• Device and browser information
• Location data (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our payment processing services
• Transaction Processing: To process payments and transfers securely
• Identity Verification: To verify your identity and prevent fraud
• Compliance: To comply with legal and regulatory requirements
• Communication: To send you service-related notifications and updates
• Customer Support: To respond to your inquiries and provide support
• Marketing: To send promotional materials (with your consent)
• Analytics: To analyze usage patterns and improve our services

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of our services
• Legal Obligation: Processing required to comply with applicable laws and regulations
• Legitimate Interest: Processing necessary for our legitimate business interests
• Consent: Processing based on your explicit consent

5. Information Sharing and Disclosure

5.1 We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services
• Financial Institutions: Banks and payment processors necessary for transaction processing
• Regulatory Authorities: Government agencies as required by law
• Business Partners: Trusted partners who help us provide services (with your consent)
• Legal Proceedings: In response to court orders, legal process, or to protect our rights

5.2 We do not sell your personal information to third parties

6. Data Security

We implement robust security measures to protect your personal information:

• End-to-end encryption for sensitive data
• Secure data transmission protocols (SSL/TLS)
• Regular security audits and penetration testing
• Access controls and employee training
• Compliance with industry security standards (PCI DSS)

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal of Consent: Withdraw your consent at any time

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through our website or other communication channels.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last updated: May 10, 2025